Privacy Policy

Information You Provide

• Account information: email address and password when you create an account, and your name when you sign in with Google.
• Profile information: phone number and delivery address that you choose to add to your profile.
• Order information: full name, email, phone number, delivery/shipping address, selected products, payment method, and any order notes you provide at checkout.
• Wishlist information: the products you save to your wishlist.
• Reviews: your name, rating, and comment when you review a product.
• Customer support messages: name, email, phone number, subject, and message when you contact us through the contact form or account-deletion request.

Information Collected Automatically

• Device and usage information: browser type, operating system, and basic usage events collected through our analytics service to help us improve the Service.
• Local storage: your shopping cart and sign-in session are stored in your browser's local storage so the Service works without re-entering information.
• Server logs: our hosting provider may record standard technical data such as IP address and request metadata for security and operation of the Service.

Phone Point Dar does not request camera, photo, microphone, or location permissions, and does not collect precise location data.

• Creating and managing your account and authenticating your sign-in.
• Processing and fulfilling orders, and communicating order status.
• Providing customer support and responding to your messages.
• Maintaining your wishlist and saved product preferences.
• Processing payments through the payment methods you select (Cash on Delivery, Mobile Money, or Bank Transfer).
• Improving, securing, and maintaining the Service and preventing fraud or abuse.
• Complying with our legal, accounting, and regulatory obligations.

We do not sell your personal information. We share information with third parties only as necessary to operate the Service:

• Base44 — our hosting, database, authentication, file storage, and email infrastructure provider, which processes and stores data on our behalf to operate the Service.
• Google — when you choose to sign in with Google, Google shares the account information you authorize (such as your name and email) with us.
• Payment providers — when electronic payment is used, payment instructions are handled by the relevant provider; we do not store your card or mobile-money credentials.

These providers process information under their own terms and privacy policies as our processors or independent controllers, and only as necessary to deliver the Service.

Phone Point Dar supports Cash on Delivery, Mobile Money, and Bank Transfer. We do not collect, store, or process your credit/debit card numbers or mobile-money PINs. Where a payment provider is used to process a transaction, your payment credentials are handled directly by that provider and are not stored on our systems.

We use reasonable technical and organisational measures to protect your personal information, including secure (HTTPS) transmission, hashed authentication credentials managed by our auth provider, and access controls on our administrative systems. No electronic system can guarantee absolute security, but we work to protect your information against unauthorised access, alteration, or disclosure.

We keep your personal information only as long as necessary to provide the Service and for legitimate business, security, fraud-prevention, and legal/accounting obligations. Account and profile data is retained while your account is active and is deleted when your account is deleted. Order and related transaction records may be retained for longer where required for accounting, tax, or legal obligations, even after account deletion. Customer support messages are retained for as long as needed to resolve your request and for reasonable record-keeping.

You may request permanent deletion of your Phone Point Dar account and associated personal data at any time. Temporary suspension or deactivation of an account is not the same as deletion and will not be treated as such.

You can request deletion in any of these ways:

• From within the App: Profile → My Profile → Delete Account.
• From the public web form at /delete-account.
• By emailing us at phonepointdar74@gmail.com.

When you submit a request, we verify ownership of the account (for example by matching the email address on the account), then permanently delete your profile, wishlist, reviews, and other account-associated personal data. Where records must be retained for legal, accounting, or regulatory reasons (for example completed order/transaction records), those specific records may be kept, but your other personal data will be deleted. Deletion requests are processed within a reasonable period, typically within 30 days.

You may request, where applicable:

• Access to the personal information we hold about you.
• Correction of inaccurate information.
• Deletion of your account and associated personal data.
• Privacy-related assistance or questions.

To exercise any of these rights, contact us using the details in the "Contact Us" section below.

Phone Point Dar is a general electronics shopping service and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

The Service uses browser local storage to remember your shopping cart and sign-in session, and uses analytics to understand how the Service is used. We do not use third-party advertising cookies. You can clear local storage through your browser settings, although some features (such as the cart) may not persist after doing so.

We may update this Privacy Policy when our services, data-handling practices, or legal requirements change. The "Effective Date" and "Last Updated" at the top of this page indicate when it was last revised. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or your personal data, you can contact us:

• Email: phonepointdar74@gmail.com
• Phone: +255 774 169 390 (Samora) / +255 656 242 156 (City Mall)
• Address: Samora Tower, Dar es Salaam, Tanzania